Surfacer.

Terms of Service

Last updated: April 30, 2026

These Terms govern your use of Surfacer services.

1. Provider

Justus Gotthardt & Lukas Gogol GbR, operated by Justus Gotthardt & Lukas Gogol.

"Surfacer" is a product and brand name operated by Justus Gotthardt & Lukas Gogol GbR.

2. Accounts

You are responsible for maintaining the confidentiality of your credentials and for activity on your account. You must provide accurate information and keep it up to date.

3. Service Scope

Surfacer provides company data extraction and intelligence features, including URL discovery, pipeline analysis, company monitoring, lead scoring, contact enrichment, CRM integration, and optional premium subscription features.

3a. AI Processing Notice

Some features use AI services provided by OpenAI. By using these features, you understand that relevant content you submit for AI functionality may be processed by OpenAI on our behalf to generate responses and operate the service.

3b. Contact Enrichment

When you save a company as a lead, Surfacer may automatically look up decision-maker contact information (name, email, phone, job title) using Hunter.io. This data is stored per-user and never shared with other users. See our Privacy Policy for details on data isolation and your rights.

3c. CRM Integration

You may optionally connect your CRM (e.g. HubSpot) via OAuth. When connected, saved leads are automatically pushed to your CRM as company and/or contact records. Surfacer reads company domains from your CRM to avoid showing duplicates. You can disconnect at any time from your settings. Surfacer does not modify or delete existing records in your CRM.

3d. Outreach (Manual Email)

Surfacer offers an optional outreach feature that drafts B2B emails on your behalf and sends them through your own connected mailbox (e.g. Gmail) via OAuth. Each email is sent only after you click "Send" in the drafting interface — Surfacer does not send autonomously. The From: header on every outbound message is your authenticated mailbox address.

Sender responsibility. You are the legal sender for every email composed and sent through this feature. Liability for the content, the recipient list, the addressing of the right business contact, and any compliance posture (UWG §7, Art. 6(1)(f) GDPR / berechtigtes Interesse, applicable national e-privacy / anti-spam law) sits with you, not with Surfacer. Surfacer provides the drafting and sending tooling; the legal responsibilities of an email sender are not delegated to us.

Impressum attestation. If you provide an Impressum URL in your outreach settings, you represent and warrant that the linked page is your own legitimate business identification page in compliance with §5 TMG (or the equivalent in your jurisdiction), and that you are authorized to identify yourself with that page. Surfacer does not verify ownership of the Impressum URL — the truthful-attestation burden sits with you. We may decline to send if we have actual knowledge that the attestation is false.

Acceptable outreach. The outreach feature is for B2B contact with the appropriate business person at the receiving company, on the basis of a documented legitimate interest. You must not use it to send unsolicited bulk email, to contact private individuals (B2C) without a separate lawful basis, to obscure your sender identity, or to violate any applicable spam, e-privacy, or consumer-protection law.

Opt-out handling. Every email sent through the feature carries an opt-out line ("Reply STOP to opt out"). You are responsible for honoring opt-outs received in your own mailbox and for adding the corresponding domain or contact to the blocklist in your account.

4. Subscriptions and Billing

Paid features are billed through Stripe. Subscription terms (price, billing period, trial, and cancellation) are shown during checkout. You can manage or cancel subscription status in your account billing portal.

5. Data Ownership

You retain ownership of all data you provide and all results generated for your account. Surfacer does not claim any intellectual property rights over your data. Enrichment results and CRM sync data are yours — we are a processor, not an owner.

6. Acceptable Use

You must not abuse the service, attempt unauthorized access, interfere with operations, or use the platform for unlawful activity. You must not use the service to send unsolicited bulk email or violate anti-spam laws. The outreach feature is bound additionally by §3d above.

7. Availability and Changes

We may update, improve, or discontinue features where reasonable. We aim for high availability but do not guarantee uninterrupted service.

8. Liability

Liability is limited to the extent permitted by applicable law. Nothing in these terms excludes liability that cannot legally be excluded. We do not guarantee the accuracy of enriched contact data or extracted company information.

9. Termination

You may stop using the service at any time. We may suspend or terminate accounts for serious violations of these terms or legal requirements. Upon termination, your enrichment data and CRM tokens are deleted within 30 days.

10. Contact

For contractual or billing questions: kontakt@jl-studios.de

Impressum Privacy Terms

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